Frequently Asked Questions

What are the benefits of roller shutters?

A roller shutter can perform many functions and the benefits of these functions are numerous but can be summarised as follows.

Reduced noise levels from local traffic and people – If you live under a flight path or close to a busy road, then roller shutters will benefit you because their insulating properties have the additional function of dampening the intrusion of unwanted noise by up to 50%. By creating a barrier in front of the window, the noise flow which is transferred by vibrations through the air is reduced.

Insulation – The shutters perform the function of keeping out the heat and cold and keeping the house at a more moderate temperature. The way the shutter is constructed means that the function of the shutter could provide up to 90% reduction in thermal transfer through the covered window.

Light Control – If you work shifts or have children that wake up with the sun during the summer months then a shutter could solve these issues. A roller shutter can offer up to 100% control of the effects of harmful ultra violet and infra red rays. The shutter has the added function of perforated slats which can be adjusted to diffuse the suns rays while allowing light into the room.

Fire & Storm protection – The heat from a fire can easily shatter glass in a window as can extreme weather. The shutter forms a barrier between these elements and your home.

Security – Australia’s largest home insurer the NRMA reports that 55% of domestic break ins are through unprotected windows. The roller shutter can offer the first line of defence in this situation.

Will a roller shutter keep out fire?

Simulated bushfire exposure was carried out with OZRoll® shutters covering a window compared with an unprotected window. A full documented report accompanied with a videotape of the tests was provided. The testing subjected the samples to a maximum radiant heat load that a building is expected to be subjected to in an area of high bushfire hazard, as defined in AS 3959, Construction of Buildings in Bushfire-prone areas – 1999.

The shutter whilst scorched had retained its integrity with no discernible buckling of the slats and only slight buckling of the head box. The shutter was still operable after the exposure although operation was slightly stiff due to partial deformation of the plastic pulley.

The unprotected window did not have the same success and cracking appeared very early on with the glass eventually exploding and falling out of the frame. It should be noted that there was no wind pressure on the unprotected window during this exposure. The gusting winds that generally accompany bushfires would cause a window with the same degree of cracking to fail considerably earlier it did in the no-wind laboratory exposure.

The conclusion was that OZRoll® window shutters provided complete protection from a simulated bushfire exposure with a maximum radiant heat flux of 29 kw/m2 and still remained operable. Whereas the unprotected window suffered cracking at increasing frequency once the radiant heat flux surpassed 8 kw/m2. The glass fell out of the frame 43 seconds after the peak exposure level was reached and would have been sooner had the wind been a factor.


How much noise will a roller shutter keep out?

The insulating qualities of the roller shutter have the added benefit of dampening the intrusion of unwanted noise by up to 50%. By creating a barrier in front of the window, the noise flow which is transferred by vibrations through the air is reduced.

How much are roller shutters?

Shutters start from as little as $300 depending on the size of the window. To find out exactly how much your shutters will cost, you can either call or email us with the dimensions of your windows or feel free to book a free measure & quote.

What are the biggest roller shutters I can have?

The sizes of our roller shutters range up to to 3.6m wide and up to 3m high with a maximum size of 7.2 sqm.

How long does it take to install them after my quote?

We can have your roller shutters installed within a week of you confirming your order and paying your deposit.

Can I put Roller shutters on a bay window?

Yes – OzRoll Roller shutters have a special cover that allows them to be fitted to bay windows.

Where are your roller shutters made?

OzRoll Roller Shutters are made in South Australia so are 100% Australian made. All our shutters are made from .36mm aluminium along with our head boxes which are also made from aluminium rather than steel which is more prone to weathering.

What colours do roller shutters come in?

The Roller Shutters come in eight slat colours and the head boxes come in four colours.

Can I install a garage door to my carport?

Yes absolutely – We would need to see the carport to advise you of exactly how it would work but for most carports you can have a garage door fitted to them along with a low headroom kit from the garage door manufacturer. This means you get maximum height and opening width.

What is the minimum height for a garage door?

Generally the minimum height for a garage door is 1920mm. As long as you have a floor to ceiling height of approximately 2160mm then you should be ok.

Can I make my garage door automatic?

Most garage doors can be turned from a manual door into an automatic door. Motors these days can be retro fitted with general ease. We also fit motors to unusual tilt and cantilever doors. On average 90% can be converted if your garage door is in general good condition. We only use household names such as Merlin and ATA for our door openers.

What colours are Garage Doors available in?

B&D, Steel-Line and Taurean Garage Doors come in the full range of colourbond colours. Please see our garage door information page and download the colour chart. If however you would like a custom colour, then please ask our office for more details.

Can I get a free quote for a garage door?

Yes definitely – please call 1300 642 575 to book your Free Measure & Quote.

What warranty do I get?

We offer warranty on everything we supply. The warranty varies depending on the product you are purchasing. You are more than welcome to view our terms & conditions by emailing our office at

What is a garage door made from?

We use severla different brands of door including B&D, Taurean and Steel-Line. All our garage doors are made from Bluescope Colorbond Steel which is made in Australia.

Where are the garage doors made?

Taurean, B&D and Steel-Line all manufacturer their doors in Australia. The doors we use in Victoria are made in Queensland, Victoria and New South Wales.

What types of garage doors do you sell?

We supply Steel-Line, B&D and Taurean garage doors and the types of doors that are available fall into 2 categories, Roller Doors and Sectional Doors.

Our Garage Doors are specifically made for Australian conditions from durable Colorbond® steel. You can have a choice of steel hinges, Poly Hinges or internal Hinges from our manufacturers. All our doors are made to the highest possible standard and installed by experienced technicians.

Strength and safety guaranteed, every Garage door is made to your individual wants and needs at no additional costs, meaning you can have a Colorbond Roller Door for your home now.

Our Sectional Garage Doors all include the benefits of Steel-Line’s popular “Panel•Glide garage door. With its raised panel sectional overhead, the”Safe•T•Glide” uses modern design concepts comprising a number of hinged rigid sections which slide overhead. The “Safe•T•Glide” comes in four design options making it suitable for both modern and traditional buildings, adding value and style to any home.

Please see our garage door information page for more information and downloadable brochures.

What areas do you service?

We are based in Glen Waverley and cover the Eastern Suburbs. The areas we cover include:

Lillydale, Mooroolbark, Ringwood, Croydon, Doncaster, Donvale, Chirnside Park, Croydon Hills, Warranwood, Warrandyte, Berwick, Officer, Mount Waverley, Doncaster East, Montrose, Templestowe, Doncaster, Doncaster East, Ringwood North, Ringwood east, Mont Albert, Box Hill, Blackburn, Mitcham, Box Hill, Forest Hill, Burwood, Vermont South, Heathmont, Bayswater, Wantirna, Wantirna South, Mount Waverley, Ashwood, Notting Hill, Clayton, Huntingdale, Oakleigh, Mulgrave, Waverley Park, Noble Park, Heatherton, Springvale, Springvale South, Dingley Village, Keysborough, Dandenong, Dandenong South, Doveton, Endeavour Hills, Hampton Park, Narre Warren, Narre Warren South, Cranbourne North, Lyndhurst, Berwick, Beaconsfield, Narre Warren East, Lysterfield, Belgrave South, Belgrave Heights, Rowville, Ferntree Gully, Upper Ferntree Gully, Knoxfield, Scoresby, Boronia, Hallam, The Basin, Kilsyth, Glen Waverley & Wheelers Hill.

What are you opening hours?

Our normal opening hours are Mon – Friday 9-5, however you are welcome to call our office and we will accommodate you with an out of hours appointment where possible. You can contact us on 1300 642 575.